Knowledge Transfer

NASA’s Lunar Program lost critical knowledge during the downsizing craze of the 1990s when Saturn 5 engineers were encouraged to take early retirement.  One NASA manager confided, “If we want to go to the moon again, we’ll be starting from scratch.  All of that knowledge has disappeared.  It would take at least as long and cost at least as much to go back.”

When people leave an organization, whether through retirement or before, an immense amount of experience, tips, and stories goes with them.  Proactive organizations are finding and sharing that knowledge before it’s gone.

Orbital RPM uses a process that captures and transfers the tacit knowledge that organizations need to avoid re-inventing the wheel, or in some cases, something much more sophisticated.  Our process uncovers knowledge brokers in organizations and highlights natural starting points for our Knowledge Transfer service by identifying points where immediate attention is needed and where resources can be best leveraged.