Knowledge Management

From a large conference to a small lunch group, any gathering of people from your value-chain is a potential source of rich organizational data.  Allocating resources and cultivating the environment that supports the healthy exchange of this data and using it in the future will ensure that your organization learns from its actions.

Orbital RPM’s Knowledge Management service helps organizations capture and catalog organizational knowledge in a way that is most useful to the end users.  Many hold the dangerous perception that knowledge management is successful because of software.  Software provides efficiency and a repository.  Neither matters when people do not participate. Orbital RPM’s approach focuses more on the processes and tools that get people engaged and sharing information rather than a specific software package in which to store it.

Collecting, organizing and disseminating relevant information when needed is the new role of learning practitioners.  They can be more strategic in the organization by shifting their role from one where content is pushed to one where relevant information is made available to pull.

Orbital RPM works with your team to transform the training function into one that offers a strategic asset to the rest of the organization.  We help training departments become learning centers.