CorpU Webinar - Farmers Insurance: V-Coach - Simulation Tool for Insurance Claims Reps

This post was written by Tomi Guile

When:	Wednesday, April 16, 2008
Where:	Online
Sponsoring Organization:	Corporate University Xchange
Event Type:	Webinar
Additional Information:	please see web link for detailed time
Registration Link:	eventplus.ilinc.com…”&cmpId=35
Note:	Learn by doing – and by making mistakes – without being judged or rated. That’s what V-Coach (short for Virtual Coach), is all about. It allows Farmers Insurance claims representatives to practice their claims investigation skills in a no-consequences virtual environment where they can tackle claims scenarios and create a new learning experience with each log-on. V-Coach, the University’s first high-tech interactive practice tool, was rolled out to the Property line of business in 2007 and will soon launch in other lines. This short webinar will introduce you to V-Coach from the perspective of our user – the Farmers claims rep. By walking through the various functions and capabilities of the tool from a user perspective, we can demonstrate how V-Coach combines real-world job situations, performance measurement and interactive learning that is both challenging and engaging.
Link:	www.corpu.com…